Patient Helpdesk Representative – Smag Technologies

Career

WE ARE HIRING

Patient Helpdesk Representative

SMAG is seeking an individual with knowledge and experience in digital marketing with a heavy focus on social media. A person should have hands-on experience in building the social media presence of different brands on different social media platforms. He will be required to design, create and run advertising campaigns and drive engagement by creating high-quality original content. This is an exciting opportunity that promises to offer challenges and professional development in an environment where drive, an entrepreneurial spirit, and a commitment to exceed expectations is a winning recipe for success.

Responsibilities:
  • Perform research on current benchmark trends and audience preferences
  • Organic Social Channel and Content Pillars Activation and Flawless Execution
  • Design and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
  • Monitor SEO and web traffic metrics
  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
  • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
  • Research and make keyword recommendations based on trends, and competitors. Recommend both on and off-site digital-strategies
  • Ensure progress on all platforms by using analytical tools such as Google Analytics and others
  • Oversee the creation and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
  • Setup and ongoing optimization and management of PPC/Digital Advertising campaigns for multiple clients
  • Management of ad budgets, A/B testing ad creative, keyword research, setting up audiences, and optimizing for conversions and KPIs
  • Analysis of campaign data and reporting on recommendations and strategy on a monthly basis
  • Perform digital advertising audits
  • Ability to manage multiple accounts and tasks with an effective resolution of conflicting priorities
The skills we are looking for:
  • Minimum Bachelor’s degree
  • Minimum of 3 years of LinkedIn Ads, Facebook Ads, and Instagram Ads account management experience required
  • Minimum of 2 years of Digital Agency experience required.
  • Google Analytics experience required.
  • Knowledge of Retargeting/Remarketing, Display, and Rich Media/Video Advertising.
  • Knowledge of SEO, online search mediums, and social media and an understanding of how all of these channels work together with advertising is a plus.
  • Candidates must have strong knowledge of Social Media Tools
  • Good time-management skills
  • Great interpersonal and communication skills

Responsibility Includes:

  • Convey complex financial planning concepts with MoneyGuidePro
  • Conduct client investment reviews with Morningstar Office
  • Trade firm positions in stocks, bonds, mutual funds and ETFs through the Tamarac trading platform
  • Other responsibilities associated with being part of a small entrepreneurial business

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